We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, we offer a return and refund under the following conditions:
1. Eligibility for Returns
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- Returns are accepted only for damaged or incorrect items.
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- You must notify us within 3 days of receiving the order.
2. Return Process
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- Contact us at support@mystore.zonez.in with order details and photos of the issue.
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- Once approved, return shipping instructions will be provided.
3. Refund Process
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- Refunds are processed after the returned item is received and verified.
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- It may take 30 business days for the refund to reflect in your account.
4. Non-Returnable Items
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- Custom or commissioned artwork is non-refundable unless damaged during shipping.
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- Items without proof of damage or incorrect shipment are not eligible for returns.
For any questions, reach out to support@mystore.zonez.in.
